Careers at YWCA Glendale and Pasadena, where your work is a force for justice.

About Us

The YWCA Glendale and Pasadena is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. YWCA Glendale and Pasadena’s purpose is to ensure the health, safety and economic empowerment of women, children, and families and to strengthen communities to prevent and break the cycle of domestic violence.

Open Positions

  • Pay: $18.84 - $20.15 per hour

    To Apply: Email your resume and cover letter to info@ywcagp.org

    Job description:

    Position Summary

    The Shelter Advocate Relief is responsible for providing direct trauma-informed services to survivors of domestic violence and their children by ensuring a safe, welcoming, and supported environment at the shelter. The Shelter Advocate Relief is a part-time position, and shifts are provided on an as-needed basis, including daytime, overnight, weekends, and holidays to ensure adequate coverage of the shelter program. The position includes access to information of a confidential nature. Strict adherence to agency procedures and protocols is required.

    Direct Service

    • Provide a range of supportive services, including crisis intervention, emotional support, translation, interpretation, referrals, advocacy, and safety planning to residents of the shelter program.

    • Respond to a 24-hour hotline to provide domestic violence survivors with information about the services and resources available to them.

    • Facilitate cooperative living and encourage resident participation in the shelter program.

    • Model and actively promote positive nurturing interactions between adults and children, demonstrate non-violent conflict resolution, and utilize non-violent forms of guidance.

    • Document services provided to residents using the database system.

    • Complete shelter orientations, including welcome procedures, guidelines, and exit paperwork with residents upon entering and exiting the shelter.

    • Provide services in a manner that is sensitive to cultural differences, ensuring respect for and understanding of the diverse backgrounds and experiences of each resident.

    • Attend agency meetings, mandatory shelter team meetings, and weekly supervision meetings. (This includes meetings scheduled for the evening)

    • Assist with stocking and distributing food and other supplies for client use.

    • Gather resident belongings as needed and clean/sanitize the rooms for turnover.

    • Perform routine chores, cleaning tasks, and room checks assigned.

    Qualifications/Requirements

    • Understand and utilize principles of trauma-informed care, with knowledge of domestic violence dynamics and crisis intervention.

    • A degree in a social services or related field and at least two years of direct service experience working with vulnerable populations and diverse backgrounds.

    • Experience working in a shelter facility is a plus.

    • Must have successfully completed 40 hour DV Counselor training in the last two years.

    • Ability to meet the needs of diverse individuals with limited English proficiency, including experience providing translation or interpretation.

    • Demonstrate good oral and written communication skills.

    • Ability to work independently and as a part of a team while always maintaining professionalism.

    • Excellent computer skills and proficiency in Microsoft Office Suite.

    • Strong organization, recordkeeping, and time management skills with solid attention to detail.

    • Ability to deescalate emergency situations while maintain resident safety.

    • Available to work at least two days a week, including one weekend day, during any shift.

    • Collaborate with the supervisor, staff, and participants to reach common goals and objectives.

    • Fluency in written and spoken Armenian, Farsi, Russian or Spanish is preferred.

    • Maintain appropriate boundaries with residents, donors, and staff.

    • Complete a LiveScan background check.

    • Complete Mandated Reporter Training within 1 week of start date.

    • Must possess a valid driver’s license, provide proof of insurance, and maintain a clean driving record.

    • Have access to a vehicle during work hours and willingness to conduct mobile advocacy.

    • Valid TB test within 90 days of employment.

    Physical Requirements

    • Work requires the ability to ascend or descend stairs, agility to perform physical tasks.

    • Regularly exposed to cleaning products, chemicals, and solvents.

    • Requires the ability to move or transport supplies or equipment weighing up to 30 pounds unassisted, while ascending or descending stairs.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Job Type: Part-time

    Work Location: In person